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Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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Smooth and indulgent with tones of rich, roasted hazelnut dancing alongside delicate chocolatey sweetness. This hot chocolate is a perfect counter to the seasonal shift in weather, offering a mugful of warm cosiness at home or outdoors.

Hazelnut Flavour Hot Chocolate 350g

Presented in a charming Tea Discoveries box with a pattern inspired by birdsong at breakfast, our English Breakfast individually wrapped teabags feature a smooth, versatile and invigorating black tea with a robust malty richness.

English Breakfast Teabags 25 Individually Wrapped Teabags

English Breakfast Teabags 50G

Presented in our charming Tea Discoveries box with a pattern inspired by 18th-century hothouses, our Mango & Bergamot individually wrapped teabags feature a sweetly sophisticated green tea, delicately blended with exotic flavours of mango and bergamot.



These individually wrapped teabags are perfect for adding a twist of summer exoticism to an afternoon spread. A Great Taste Award winner in both 2013 and 2014, the judges admired the tea's "good sweetness on the finish", describing it as "clean and sweet throughout".



As part of the Tea Discoveries range, weve given our Mango & Bergamot a whole new look, smartly showcased in elegant gift packaging. Its perfect as a present when youre staying for the weekend.



 Tea type: Green

 Number of servings (using 1 teabag per cup): 25 teabags = 25 cups



- Ingredients: Green Tea, Flavouring

- Suitable for vegetarians and vegans



Expiry date: 04-Feb-2025

Weight: 50g

Whittard Tea Discoveries Mango & Bergamot 25 Individually Wrapped Teabags

Our take on the British blend begins with fine black tea – we've infused it with flavours of citrusy bergamot to create a perfectly balanced individually wrapped teabag for your brew.
• Tea type:  Black
• Number of servings (using 1 teabag per cup): 25 teabags = 25 cups

Tea Discoveries Earl Grey 25 Individually Wrapped Teabags

The tea might be authentically Chinese, but those wonderfully aromatic notes of rose are forever England. Deliciously delicate and seductively sweet, a single sip of our English Rose individually wrapped teabags brings to mind rolling hills, church bells and country gardens: perfect for a picnic on the village green.

English Rose 25 Individually Wrapped Teabags

In the spirit of rolling hills and golden hay bales, we've added a handful of rural rose and marigold petals for a beautiful infusion. Enjoy delicately iced like the last of the summer wine, or steaming hot to ward off the winter chill.

Elderflower & Apple 20 Individually Wrapped Teabags

This romantic infusion bursts with a vibrant fruitiness, balanced by an elegant floral aroma. The perfect garden party companion.

Peach, Raspberry & Rose 20 Individually Wrapped Teabags

Our Very Berry Crush individually wrapped teabags sing of summer, with elderberries, raspberries and strawberries, not forgetting a pinch of piquant hibiscus and a flourish of fragrant rosehip. Surprisingly strong and deliciously rich, this is a blushing red brew to enjoy like a juicy secret.

Very Berry Crush 20 Individually Wrapped Teabags

Bright and invigorating with a real citrus kick and a lovely layer of lemongrass, we think we've found the perfect palate cleanser when it comes to our Lemon & Ginger individually wrapped teabags. It's also a classic when it comes to soothing the sniffles of the common cold – a spoonful or two of honey wouldn't go amiss either...